Understand what ABA is;

Identify and define behaviors of concern, aka challenging behavior;

Utilize the ABCs of behaviorism;

Understand the concepts of reinforcers;

Identify the reasons for behaviors of concern;

Understand the concept of Episodic Severity™;

Use Data-Based decision making.

Understand Positive Behavior Support;

Define all parts of the MEM;

Identify Proactive Strategies;

Identify Focused Support Strategies;

Identify Replacement Skill Teaching procedures;

Identify Reactive Strategies;

Identify alternatives to punishment.

Create Safe, Effective, and Enjoyable support strategies;

Implement various generic positive behavioral supports;

Link reasons for behavior(s) of concern with appropriate strategies;

Ensure staff consistency with program implementation using visual feedback;

Identify changes necessary to make supports maximally effective;

Operationally define expectations for staff

Individualize and implement the Periodic Service Review combining the principles of Total Quality Management and Organizational Behavior Management

Introduce a performance monitoring system that is acceptable to staff

Design and implement a proven system of staff training

Individualize and implement the Procedural Reliability System (a system to ensure service integrity)

Design and implement a combined quality assurance and quality improvement system

Produce sweeping improvements in service quality